Job Details

Credit Controller
Bury St Edmunds
£29,500 per annum
Permanent, Full Time
Hybrid once trained

We are currently recruiting for a Credit Controller to join a well-established business based near Bury St Edmunds. This is an excellent opportunity for an experienced finance professional to become part of a busy accounts function, supporting credit control activities and maintaining strong customer relationships. The successful candidate will play a key role in ensuring timely payments, resolving account queries, and supporting smooth day-to-day financial operations.

Key Responsibilities:

• Raise and process sales invoices and credit notes accurately and efficiently.
• Review billing information to ensure all required details are in place prior to invoice generation.
• Follow established credit control policies and procedures to support effective debt management.
• Build and maintain positive working relationships with customers and internal stakeholders.
• Monitor outstanding balances and proactively chase overdue payments via telephone, email, and written correspondence.
• Investigate and resolve customer invoice queries, delivering a high standard of customer service throughout.
• Process incoming payments and accurately allocate funds to customer accounts.
• Support the wider finance team with additional credit control and accounts duties as required.

Requirements:

• Previous experience within a credit control, sales ledger, or accounts receivable position.
• Experience working in a high-volume environment with varying invoice values.
• Strong customer service skills and the ability to communicate effectively with both internal and external contacts.
• Excellent attention to detail and the ability to prioritise a varied workload.
• A proactive and organised approach to managing workloads and deadlines.

Please contact Scarlett or Janine on (phone number removed) or send your up-to-date CV to (url removed).