Resident Liaison Officer - Staines
Job Description
Are you an experienced customer service professional within the housing regeneration sector?
A leading principal contractor specialising in cladding remediation, are currently looking to appoint a Resident Liaison Officer on a permanent basis to oversee a project across Staines. The company delivers high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast. As a Resident Liaison Officer, you will be responsible for overseeing the full customer journey, from preand#8209;start visits and resident profiling through to dayand#8209;toand#8209;day communication, complaint handling, and postand#8209;completion aftercare.
They believe that communication is key in delivery of a successful project, and as such their Customer Service Team are a valuable asset to our delivery team and the company.
If you have experience with customer service, ideally resident liaison experience within construction/social housing sector and are looking for a new opportunity, why not apply?