Job Details

Temporary Patient Support & Administration Opportunities - S

Immediate Starts | 1-Month Temporary Contracts

We're currently recruiting for Patient Support & Administration, with immediate starts available. These roles are initially offered on a one-month basis and are ideal for candidates with strong communication skills, a confident telephone manner and excellent customer service or administration experience.

The roles are primarily telephone-based, supporting patients throughout their healthcare journey in a fast-paced and professional environment.

As a Private Patient Advisor, you will play an important role in supporting self-pay revenue growth by converting patient enquiries into appointments, treatments and admissions.

You'll be the first point of contact for prospective patients, providing an exceptional customer experience while confidently guiding them through their healthcare journey.

Key responsibilities include:

• Handling patient enquiries by telephone and other communication channels

• Building strong relationships with prospective patients

• Using a consultative approach to understand patient needs

• Converting enquiries into appointments, treatments and admissions

• Supporting revenue and performance targets

• Providing a professional and patient-focused service at all times

You'll support the admissions process, ensuring patients receive a smooth, professional experience from their initial enquiry through to admission.

This role would suit someone with strong administrative skills, excellent attention to detail and confident communication abilities.

You'll provide administrative and patient-facing support within outpatient services, helping to ensure appointments and patient journeys are managed efficiently and professionally.

• Immediate starts available

• Initially 1-month temporary contracts

• Shift options: 8am-4pm, 9am-5pm or 10am-6pm

• Occasional Saturdays, 8am-1pm

• Telephone-heavy roles

• Fast-paced, performance-focused working environment

Seaview HQ
First Floor, Spectrum 7
Spectrum Business Park
Seaham, County Durham
SR7 7TT

We'd love to hear from candidates with experience in:

• Customer service

• Sales or telesales

• Call centre or contact centre environments

• Healthcare administration

• Admissions

• Outpatient services

• Patient support

You'll need excellent communication skills, a confident telephone manner and a professional approach, with the ability to work effectively in a busy, target-driven environment.

These are immediate-start opportunities, so if you're interested, please apply as soon as possible.

RX is acting as an Employment Business in relation to this vacancy.